Privacy Policy
1. Framing
This Privacy Policy establishes RBDrinks' commitment
Portugal with its Customers, in terms of personal data protection,
aiming to reinforce and consolidate their relationship of trust and closeness.
Through this Privacy Policy, RBDrinks Portugal informs its
Customers regarding the processing of their data, as well as
as the rights it recognizes to them, as holders of personal data. The
RBDrinks Portugal acts in strict compliance with the principles described in this
policy, of Regulation (EU) 2016/679 (General Regulation on the Protection
Data Protection Regulation (GDPR) and applicable data protection legislation, in all
the personal data processing activities that are your responsibility
responsibility. RBDrinks Portugal processes personal data through various
operational and technical means that support the activities of its
business processes.
a) Objectives
The Privacy Policy, as a communication instrument, has the following objectives:
main objectives:
- Strengthen and consolidate the relationship of trust and proximity of RBDrinks
Portugal with its Customers;
- Demonstrate transparency in the processing of personal data carried out by
RBDrinks Portugal;
- Inform Customers of their rights, as holders of personal data,
and how they can exercise them;
- Inform Customers about the RBDrinks Portugal Managers to whom
can request to exercise their rights, or clarify how they are treated
your personal data;
b) Scope of application
The Privacy Policy applies exclusively to the processing of data
personal data carried out by RBDrinks Portugal, in the context of the purposes
provided for. For the purposes of this Privacy Policy, it is considered given
personal any and all information relating to an identified natural person
or identifiable. An identifiable Customer is one who can be identified directly or
indirectly, in particular through an identification number or
through specific characteristics of their physical, physiological identity,
genetic, cultural or social.
2. Privacy Policy
a) Our commitment
Protecting your personal data is a priority for RBDrinks
Portugal.
We are committed to only processing your personal data that
are strictly necessary to provide you with the best services,
ensuring transparency in information and application of best practices, in
domain of security and protection of personal data.
Whenever your personal data is processed by contracted entities,
RBDrinks Portugal will require that these entities present the same level of
guarantee of privacy and security in terms of data protection
personal.
We want to deserve your trust and for you to feel that your personal data
are safe with us, as we will always be committed to protecting
your privacy, assuming, with great seriousness and commitment, our
responsibilities regarding the protection of your personal data.
Whenever you have any questions about the processing of your data
personal, we will be available to help you, through the form available
in the privacy area of our website, or other means that
we provide.
b) What personal data do we use and what do we use it for?
RBDrinks Portugal is committed to only processing data
personnel strictly necessary for each process.
For example:
i.Online - RBDrinks Portugal processes your identification data (name,
tax identification number and date of birth), contact details
(mobile number, email and address) and consumption history (preferences).
This data is used to provide you with additional services. Your
personal data is used to allow you to purchase items remotely and
access your purchase history.
ii.Transaction Management – Whenever you are asked to provide your transaction number,
tax identification on your purchases, we need to register it and
transmit to the Tax Authority;
iii.Direct Marketing – We will also need your contact details
(email and mobile number), so that we can send you communications
information about news, campaigns and offers, discounts or benefits,
generic or targeted. You may, at any time, withdraw the
indication to receive this type of communications;
c) How long do we keep your personal data?
We only keep your personal data for the strictly
necessary to fulfill the objectives identified above, within the limits
legal. Once the defined conservation period has ended, RBDrinks Portugal
undertakes to delete, destroy or anonymize your personal data.
In general, RBDrinks Portugal retains transaction data for
a period of 10 years, this being the term defined by law, as well as the term
maximum reasonable useful life of our equipment. Regarding the
video surveillance, we only keep your personal data for a period of 30
days, by legal requirement. You may request additional information from us
regarding the retention periods of your personal data, through
from the form available in the privacy area of our website.
d) With whom can we share your personal data?
In certain cases, we may disclose your personal data to
entities that provide us with services, within the scope of home deliveries,
repairs and service of articles, financial services and marketing actions.
We will transmit your personal data to the Tax Authority,
by legal imposition. RBDrinks Portugal does not share, under any circumstances, your
personal data with other companies or brands, for other commercial purposes.
e) What are your rights and how can you exercise them?
As a rule, the holder of personal data has the following rights, in terms of:
data protection: right of access, right of rectification, right of
erasure, right to limitation, right to portability, right to object and
the right not to be subject to automated decisions. In cases where you have
consent given for certain processing of your data
personal data, you may withdraw it at any time. To exercise any of these
rights, you must do so using the form provided by RBDrinks
Portugal, at https://rbdrinksportugal.com/pt/dadospess. RBDrinks Portugal
will carefully analyze the requests, assessing their legitimacy and
relevance, committing to respond in a timely manner. If
need, the holder of personal data may also file a complaint
with the National Data Protection Commission (CNPD).
f) Cookies
RBDrinks Portugal uses cookies on its websites that allow
improve the performance and browsing experience of our users,
increasing, on the one hand, the speed and efficiency of response and, on the other,
eliminating the need to repeatedly enter the same information.
Placing cookies not only helps websites recognize your device,
of the user the next time you visit us, but it will also be essential
for their operation. Cookies used by RBDrinks
Portugal, on all its Websites, does not collect personal information that
allow the user to be identified, saving only generic information,
namely, the form and/or location of user access and the way in which
use the Websites. Cookies only retain information related to the
User preferences.
Session cookies: These are temporary cookies that remain in the file.
browser cookies until you leave the web page, so there is no
any record on the user's hard drive. The information collected by these
cookies are used to analyze website traffic patterns. Ultimately, this
allows us to improve the content and enhance the usability of the website.
Analysis cookies: These are those that are processed by us or by third parties,
allow us to quantify the number of users and perform measurement and analysis
statistics on how users use the service offered. We examine your
navigation on our website, with the aim of improving the provision of
products or services that we make available to you.
Advertising cookies: These are those that are processed by us or by third parties,
allow us to manage the supply of advertising space more effectively
that exist on the website, being able to analyze your browsing habits and
show you advertising related to your browsing profile.
g) How do we protect your personal data?
We have a variety of information security measures,
aligned with the best national and international practices, in order to
protect your personal data, including technological controls, measures
administrative, technical, physical and procedural measures that ensure the protection of
your personal data, preventing its misuse, access and
unauthorized disclosure, loss, improper alteration or
inadvertent, or its unauthorized destruction. We assume, in terms of
information security, the same commitment to continuous improvement by
which we base our daily activities on.
Among others, we highlight the following measures:
i. Restricted access to your personal data;
ii. Secure storage and transmission of personal data;
iii. Protection of information systems through devices that prevent
unauthorized access to your personal data;
iv. Implementation of mechanisms that guarantee the safeguarding of integrity
and the quality of your personal data;
v. Permanent monitoring of information systems, with the aim of
prevent, detect and prevent the misuse of your personal data;
vi. Redundancy of storage, processing and
communication of personal data, to avoid loss of availability.
h) Updates to this Privacy Policy
This Privacy Policy may be reviewed and updated, which will be
subject to disclosure through our website.
